Emergency and Acute Medicine (GP information)


The ED department at the L&D treats over 95,000 patients a year. The department provides full ED services for all minor injuries and illnesses, a majors area for more serious conditions and trauma and resuscitation facilities for the most acutely unwell patients. Paediatric patients with minor injuries and illnesses are treated within the Paeds ED department and more serious cases are referred to the Paediatric Assessment Unit (PAU) adjacent to the paediatric wards.

The Urgent GP Centre (UGPC) is provided by ATRUMED Limited who commenced providing this service on 1st September 2017 on behalf of Luton CCG. The (UGPC) is based on the L&D site, adjacent to the ED department. It provides a GP-led minor illness service which sees over 40,000 patients a year.

There is a 22 bedded female Emergency Assessment Unit (EAU) and a 25 bedded male EAU adjacent to the ED department. Patients are transferred to the EAUs through A&E or may be directly referred by a GP through the GP liaison team. The units offer an integrated rapid assessment and diagnostic facility for patient with acute problems requiring urgent review and treatment as hospital inpatients.

The GP Liaison team discuss with referrers and accept referrals on behalf of the surgical, medical and DME directorates advising on the most appropriate place for care for the individual patient to meet their needs.

The Ambulatory Care Centre (ACC) is medical care provided on an outpatient basis, including diagnosis, observation, consultation, treatment and intervention. This care can include advanced medical technology and procedures to enable patients who are stable and ambulant who present at ED to receive treatment without an overnight stay in hospital.

The ED and EAUs operate 24 hours a day 7 days a week.

The UGPC is open from 08.00 to midnight 7 days a week.

The ACC is open from 09.00 – 21.00 Monday to Friday with a reduced service at the weekend.

Referral Process

How to make a referral to the GP Liaison team:

  • Contact the GP Liaison team 8.00 – 18.30 Mon to Fri
  • Luton and Bedfordshire GPs via the surgery specific dial in number which is then directed to the mobile phone that the team carries
  • All other CCGs – via the hospital switchboard on (01582) 492851 and the team will then be contacted via bleep 456.
  • At weekends patients should be referred via the on call registrar for the specialist team who will advise where they should attend with a written referral letter.

Patient Information Leaflets

Clinicians - Consultants/Specialist Nurses

Bedford Hospital

Emergency and Acute Medicine

Sally Smith Practice Development Nurse
DrFirozeSogiawalla Consultant Emergency Medicine
Luton & Dunstable University Hospital

Emergency and Acute Medicine

DrPeterAlbert Consultant
DrMuniswamy Hemavathi Consultant
DrMarianChan Consultant
Mr Subramanian Dhinakharan Consultant
Dr Manoj Viegas Consultant
DrKunaratnam Thayaparan Consultant
Dr Gyorgyi Kamaras Consultant
DrDeanBurns Consultant
DrAamirTarique Consultant
DavidKirby Consultant
DrCarlyFarrow Clinical Director

Useful Contacts

Bedford Hospital
General Manager Rebecca Pheby
01582 497536
Luton & Dunstable University Hospital
General Manager Rebecca Pheby
01582 497536
ACC Reception: 01582 491166 ext. 7302
Clinical Director Acute: Dr Timothy Chapman
EAU 1 Reception: 01582 491166 ext. 7060
EAU 2 Reception: 01582 491166 ext. 8340
ED Reception: 01582 491166 ext. 2166
Outpatients booking department: 01582 561385
PALS (for patient specific enquiries) 01582 491 166
Switchboard 01582 491166
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