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Change/Cancel Appointment

You will have been invited to an appointment at one of our hospital sites and will have received a letter with a date and time.

If you no longer need this appointment, please ensure you cancel it to enable another patient to attend instead.  If you cancel, you will be discharged back to the care of your GP and not receive any further appointments for this service.

If you do still need this appointment, but are not available at the date and time given, you can request to change this appointment by either calling the number(s) as below.

Luton and Dunstable University Hospital

Outpatients call centre:

01582 561385 opening times Mon-Fri 08.30am – 17.00

(please note, Monday and Tuesday are the busiest days and therefore may have a longer waiting time)

Bedford Hospital


Breast Surgery / Cardiology / Respiratory – 01234 730413

Colorectal / General Surgery – 01234 792681

Dermatology – 01234 792220

Diabetes – 01234 792287

Dietetics – 01234 792171

ENT – 01234 792621

Gastroenterology/Hepatology – 01234 730404

Haematology – 01234 355122 ext 4361

Plastic Laser Unit – 01234 355122 ext 6642

Neurology / Rheumatology – 01234 795795

Oral and Maxillofacial Unit – 01234 355122 ext 2941

Paediatrics – 01234 795800

Plastic Surgery – 01234 792206

Rheumatology – 01234 795795

Orthopaedics – 01234 730384

Urology – 01234 355122 ect 5853

Vascular – 01234 792670

Women’s Health – 01234 795935

Pre-op assessment – 01234 795903

It would be helpful when you call to have an NHS or hospital number to hand.

Alternatively, you can use the e-form to request a change and a further appointment letter will be sent to you in the post.

Please select the hospital appointment location below, completing and submitting the e-form.

As per our Trust Access policy, you should only change your appointment once.  Further changes to your next appointment offer could result in you being discharged back to your GP with no further appointment, unless there are exceptional circumstances.

It is therefore really important you attend your appointment, as failure to do so could result in you being discharged back to your GP.

If your appointment is within the next 14 days, do not use the e-form, but use the Outpatient contact numbers instead.