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Glory Raghaviah

Glory Raghaviah, Registered Nurse at the L&D, was nominated by an extremely grateful patient for the compassion and kindness she provided.

“I have been receiving treatment in the Urology department which has been amazing.

“I believed I had another urine infection. After visiting my GP to ask to test the urine I could not get an appointment even though I only wanted the urine checked before I started antibiotics. The day I walked into Urology I was feeling so despondent with people as I felt no one would help me. Glory was standing there with a smile which radiated, calmed me down and immediately helped me.

“I have spent a lot of time in hospitals as my dear mother was blind and in my opinion it is the first important thing to be friendly and courteous, but how wonderful to show such compassion and kindness. Believe me not everyone has it. I have gone on to have further treatment arranged by Glory and I have seen her with other patients and her continued care.

“Glory is an absolute ambassador for this amazing and remarkable hospital. We, as patients who live in the area, are so privileged to have such an asset. I myself am so grateful and I speak for so many.”

Glory Raghaviah receiving the DAISY Award

Unexpected closure of lifts in Beeden House and reduced lift capacity in the Main Block, Bedford Hospital

Beeden House

We have had to make the difficult decision to close both lifts in Beeden House after finding an unexpected fault during routine maintenance.

This means that there will be disruption to services and appointments on the upper floors of Beeden House.

We are currently contacting patients to find the best individual solution for them, minimise disruption and ensure they continue to receive the care they need. At this point you do not need to contact us, we will contact all affected patients.

The decision to close the lifts was hard, but we felt it was the safest decision to best protect our patients and staff.

Reduced lift capacity in the Main Block

Please be aware our lifts in the Main Block currently have reduced capacity. In order to maintain lift functions and minimise traffic in the remaining lifts, we will be prioritising high priority movements.

Staff, patients and visitors can access the main block lifts if required, but may be asked to wait at main reception while other priority movements are made. A minimum of 4 people will be required before the lift departs. Security staff operating the lifts will be mindful that not all disabilities are visible and make appropriate accommodations for non-ambulant staff and visitors.

We apologise for the inconvenience the closure of lifts and reduced lift capacity will cause.

Thank you to everyone for your patience and support.