Toggle site contrast Toggle Contract


Bedford Hospital

The audiology department is located in Beeden House at Bedford Hospital South Wing.

Monday to Thursday – 9am to 5pm

Friday – 9am to 4.30pm

Closed for lunch 12.45pm to 2pm

Please note that the department is not open on bank holidays.

Contact us

Call reception on 01234 792191 or e-mail [email protected]

If you are deaf or hard of hearing and have general hospital queries, please email [email protected].

Address: Audiology Department, Beeden House, First Floor Reception D, Bedford Hospital, Kempston Road, Bedford, MK42 9DJ.

About the department

  • The audiology department offers diagnostic and rehabilitative audiology services for all ages.
  • The department is funded to fit digital hearing aids to all appropriate patients with hearing loss using nationally recognised guidelines and standards of care.
  • The department operates an appointment-only system for hearing aid repairs and replacements. Routine repairs are usually seen within two to three days.
  • The department is open daily for battery replacements.

Battery Replacement Service

As well as getting your batteries from the Audiology Department, you can also get them from local health centres in and around Bedfordshire. A list of locations is available here.

Private hearing aid service

A registered hearing aid dispenser visits the department on weekly basis. The dispenser is usually able to see interested patients within a fortnight and offers a wider range of hearing aids than the NHS. For further information on this service, please contact the audiology department.

Hearing therapy

We are currently running a limited hearing therapy service for adults with acquired hearing loss. This includes a tinnitus clinic and advice regarding assistive listening devices.

In some cases, assistive listening devices may be funded and obtained through the deaf services team in social services. Call 01234 718318 for more information.

Children’s audiology

The paediatric audiology service provides audiological assessment and treatment for children. The team works in close conjunction with teachers of the deaf and ENT doctors. Referrals can be accepted from GPs, health visitors, other professionals and parents (with a GP referral letter).

If your child’s hearing aid is faulty, please contact the Audiology Department and a repair appointment will be arranged for the same day.

Community support services

Local sensory and communications support team

If your child wears a hearing aid or has specific hearing problems, the team can put you in contact with the Sensory and Communication Support Team (S&CST), Bedford Borough or the Harlington Area School Trust (HAST) Team in Central Bedfordshire. A teacher from one of these teams will be assigned to visit you and your child, either at home or nursery when they are very young or at school as they get older.

Local sensory impairment services

The service aims to help adults with learning disabilities access appropriate sight and hearing assessments in an environment suitable for their needs. It supports people to use their sight and hearing, use aids and adaptations and maximise the use of their senses. The service is run by SEPT (South East Essex Partnership University Foundation Trust).

The service also provides primary ear care and health promotion to clients and their carers and is based at two centres:

Clinical Resource Centre
Twinwoods Health Resource Centre
Milton Road
Clapham, Bedfordshire
MK41 6AT
Tel: 01234 310589

Beech Close Resource Centre
Beech Road
Dunstable, Bedfordshire
01582 538250
Any enquires about this service should be directed to [email protected]

Bedfordshire Hearing Advisory Service

The Bedfordshire Hearing Advisory Service (BHAS) visits several GP surgeries every month, as well as Bedford Hospital, to offer advice and support to people affected by hearing loss, as well as basic hearing aid maintenance and new batteries.

To find out more about BHAS click here.

Access Bedford

Access Bedford’s aim is to work with the D/deaf and hard of hearing community to make Bedford Borough more accessible. You can find out more on their website.

Other useful links

The Bedfordshire Meniere’s Support Group aims to support those suffering from and those caring for sufferers of Meniere’s Disease (symptoms: vertigo plus tinnitus plus deafness and other vesibular conditions). Don’t suffer alone, contact the group now on Tel: 01234 290598.

Audiology resources


Ms Anna Lazenby Consultant Clinical Scientist, Head of Audiology Services
Luton and Dunstable University Hospital

he Audiology Department based at Luton and Dunstable University Hospital offers an auditory (hearing) service, providing:

  • Hearing tests
  • Hearing aid service
  • Specialist tinnitus and hearing therapy facilities
  • New born hearing tests
  • Paediatric hearing aid fittings

Initial referrals for hearing aids are made either by ENT or, if the patient is over 55 years of age, directly by their GP. Once a hearing aid has been supplied, a patient can then self-refer for ongoing testing and any required changes to hearing aids.

There is also a hearing aid repair service, which is open daily from 9.00 to 12.00. No appointment is necessary; this service is operated on a first come basis.

What is this service for:

  • Broken or faulty hearing aids
  • Moulds which need retubing
  • Moulds that are uncomfortable and need adjusting.

Reception Hours:
Monday to Friday 09.00 – 12.30 and 1.30-4.30
01582 497154