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Please be aware, the information on this page relates to Luton & Dunstable University Hospital


The Luton and Dunstable Hospital Charitable Fund (LDHCF) is committed to ensuring that your privacy is protected

LDHCF requirements

LDHCF will ask you to provide certain information by which you can be identified. It will only be used in accordance with the Data Protection Act 2018.

We may collect the following information:

  • full name and title
  • gender
  • date of birth
  • contact information including address and post code
  • bank account details – if donating by debit/credit card or setting up a direct debit for regular donations
  • information relating to your health – if you are volunteering for us
  • emergency next of kin details – if you are volunteering for us

If you sponsor a person using an online giving platform such as JustGiving or Virgin Money Giving and you indicate that you would like to hear from us, they may pass your details onto us so we can tell you more about our charity. You should check the privacy statements of those sites before you give them your information. 

We require this information for the following reasons:

  • internal record keeping
  • to thank you for your donations, volunteering or other support
  • to respond to you if you have made an enquiry
  • to keep you up-to-date with the LDHCF Charity
  • to improve our products and services

We may also share your name and details of your donation with the hospital in order to ensure your donations are used according to your wishes. This will be limited to senior members of staff only. You can let us know if you would prefer your details to remain anonymous and we will always respect your wishes.

We are committed to making sure your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our LDH website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over external websites. Therefore we cannot be held responsible for the protection and privacy of any information you provide whilst visiting site not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You have a right to restrict LDHCF from collecting or using your personal information.

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the vital work we do for our patients and our exciting appeals, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information (keep in touch form). We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: or telephone on 01582 718289.

If you request that we do not contact you again for marketing purposes, we will respect your wishes. It may take up to 28 days for us to update our records and for you to stop receiving communications from us. After this time, we may still send you administrative communications e.g. in relation to payments you have made or events you have signed up for.

  • we do not have access to your medical records
  • we will not sell or lease your personal information to third parties
  • we will not share your information with a third party for their own purposes, unless required by law to do so

We aim to ensure that your privacy is treated with respect at all times, and in compliance with the Data Protection Act 2018.