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Information for Patients & Visitors – Bedford Hospital

Bedford Hospital has two sites: South Wing and North Wing, the majority of our services are based at the South Wing site (which also houses Cygnet wing) please click on one of the links below for information on how to get to Bedford Hospital.

For a map of the Bedford Hospital South Wing site, please click here


You can find detailed access information and photographic journey planners on the Direct Enquiries site (external link).

For information on the Health Care Travel Costs scheme, please click here

For more information about the Patient Transport service, please click here.

Next of Kin Liaison Service

To reduce the spread of infection, we are not currently allowing visitors to adult patients in our hospital.

This will help us to minimise the number of people in the hospital and reduce the risk of spreading infection to protect our patients and staff.

There may be some other exceptions to this on compassionate grounds which we will discuss with you on an individual basis.

Friends and family are encouraged to keep in touch with patients, using their own mobile phones where this is possible.

 However we know this will not work for everyone and so to support communication at this anxious time we are providing a NEXT OF KIN liaison service to those patients whom we have identified as requiring this service. This will service will provide your nominated next of kin with a general daily update between the hours of 13:30 and 16:30 every day of the week.

We ask that this individual then provide other family and friends with any updates as the service will not be able to provide information to anyone that is not a listed as NEXT OF KIN, except in some very specific and exceptional circumstances.

We are unable to specify call times during the 13:30 – 16:30 time period and ask that you be patient if you are awaiting a call.

Should you fail to receive a call back during this time and are concerned our helpline is also available on 01234-730500.

Thank you for your support and understanding during these challenging times.