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If you reside in Bedford Borough

Useful numbers

Adult Social Care, Bedford Borough Council – 01234 267422 / 276665

Adaptations, Bedford Borough Council – 01234 267422 / 276665

Equipment, ELFT – 0345 602 4064

Community Therapy, ELFT – 0345 602 4064

Transport, Bedford Door-to-Door – 01234 834933

Food Delivery

Apetito (hot meals) – 01908 217254
Wiltshire Farm Foods (frozen meals) – 0800 077 3100
Oakhouse (frozen) – 0333 370 2516

Pendant Alarms, Bedford Carelink – 0800 0076 247

District Nurses, ELFT – 0345 602 4064

Other support

AGE Concern – 01234 360510
Red Cross – 01234 341590
Disability Resource Centre – 01582 470900
Voiceability Advocacy Service – 0300 303 1660
Carers in Bedfordshire – 0300 111 1919

Unexpected closure of lifts in Beeden House and reduced lift capacity in the Main Block, Bedford Hospital

Beeden House

We have had to make the difficult decision to close both lifts in Beeden House after finding an unexpected fault during routine maintenance.

This means that there will be disruption to services and appointments on the upper floors of Beeden House.

We are currently contacting patients to find the best individual solution for them, minimise disruption and ensure they continue to receive the care they need. At this point you do not need to contact us, we will contact all affected patients.

The decision to close the lifts was hard, but we felt it was the safest decision to best protect our patients and staff.

Reduced lift capacity in the Main Block

Please be aware our lifts in the Main Block currently have reduced capacity. In order to maintain lift functions and minimise traffic in the remaining lifts, we will be prioritising high priority movements.

Staff, patients and visitors can access the main block lifts if required, but may be asked to wait at main reception while other priority movements are made. A minimum of 4 people will be required before the lift departs. Security staff operating the lifts will be mindful that not all disabilities are visible and make appropriate accommodations for non-ambulant staff and visitors.

We apologise for the inconvenience the closure of lifts and reduced lift capacity will cause.

Thank you to everyone for your patience and support.