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Arceli “Ali” Santos (Bedford)

With an incredible 44 nominations, Endoscopy Clinical Support Worker Ali Santos has clearly made a huge impression. Patients say that Arceli “takes great care of me”, is “very kind, caring, genuine and professional”, and “wonderfully kind and attentive”. Staff commented saying that in addition to being “great to work with”, “compassionate”, and “reliable”, Arceli “always looks after staff members as well as the patients” and is “the glue of the department”. She keeps everyone connected. She remembers birthdays, celebrates births in the team, and sympathises at times of crisis and bereavement.

Well done Ali for all your hard work!