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New patient appointment booking system for children’s blood testing

Date: 08/10/2021 | Category: General News

A new appointment booking system for paediatric (children) blood tests will be available from Monday 18 October at Bedford Hospital, and Monday 1 November at the Luton and Dunstable University Hospital (L&D).

Parents or carers will be able to book paediatric blood tests through an online booking service or automated telephone service. When booking the appointment, please register with your child’s details.

This is for patients under the age of 16, or under the age of 18 with special education needs and disabilities (SEND), on the Bedford Hospital site, and under the age of 13, or under the age of 18 with SEND, on the L&D site.

With over 500 children being seen for blood tests at each of our hospital sites every month, it is important that we improve the way our service is accessed to a more convenient and efficient way.

The new systems will eliminate the need to call just the one dedicated manned phone line, which will result in a better and easier experience for patients and their parents or carers.

There will be a number of ways to book an appointment including:

Bedford Hospital site patients

1.     Using the online booking service (available 24/7). Patients will need to register online: https://bedfordpaediatrics.sangix.co.uk

2.     The automated telephone booking service (available 24/7). The telephone number is: 01234 868006

3.     By speaking to our Paediatric team on 01234 730421, particularly if your child has additional needs, or those with special requests such as fasting, genetics and hormone tests.

L&D Hospital site patients

1.     Using the online booking service (available 24/7). Patients will need to register online: https://www.lutonpaediatrics.sangix.co.uk

2.     The automated telephone booking service (available 24/7). The telephone number is: 01582 320201

3.     By speaking to our Paediatric team on 01582 497224, particularly if your child has additional needs, or those with special requests such as fasting, genetics and hormone tests.