Luton and Dunstable University Hospital NHS Foundation Trust has maintained its ‘Good’ rating by the Care Quality Commission following inspection visits in August and September 2018, with all services now judged ‘Good’ or ‘Outstanding’.
The report, being published tomorrow, focused on re-inspecting four of the eight core services – Medical Care, Surgery, Critical Care and Services for Children and Young People.
The inspectors also completed a Well Led review against their new criteria for the Trust and the results of this were:
Chief Executive David Carter said: “We are very pleased to have maintained our ‘Good’ rating and I want to pay tribute to our amazing staff – this CQC report acknowledges their tremendous commitment and hard work over many years and the enormous efforts they put in every day to ensure our patients get the best possible care.
“All our services are now rated either good or outstanding – a considerable achievement given the increasing pressures we face as a busy district general hospital. The CQC identified some areas where we need to make improvements and we have already begun to address these.”
The full report can be found on the CQC website at www.cqc.org.uk/provider/RC9
To families of all our patients, we wanted to give a reminder that sadly, at both Bedford and the Luton & Dunstable Hospital, we are still unable to allow any visitors on site, unless there are exceptional circumstances, for example in maternity or children’s departments, or for those patients who are receiving palliative treatment at the end of their lives, on a case-by-case basis.
At Bedford we will call one designated member of family every day between 1.30pm and 4.30pm with a daily phone update. Those who miss a call back during this time and are concerned can contact the helpline on 01234 730500.
For the Luton & Dunstable, we are offering a dedicated Next of Kin helpline for family members who want to check up on their loved ones – please nominate one family member to call 01582 718884 between 8am and 6pm.