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Supporting patients with a disability
We hope you find all the information you need for your visit to the Luton and Dunstable University Hospital.
If you have a disability and need help please come to the main reception or telephone the main reception before coming to the hospital, on 01582 497314.
While you are at the hospital please speak to the nurses to make sure that staff know about your needs.
If you need a wheelchair and have one at home we would advise bringing your own to the hospital. We have limited stock and cannot be certain that a wheelchair will be available for you to use.
Supporting patients who have a learning disability
Patients with learning disabilities will need special consideration to ensure that they receive the care and treatment which meets their specific needs and maintains their safety. Preparation is crucial in supporting people with learning disabilities; whether carrying out examinations, investigations, treatment or supporting an admission onto a ward.
We have a Learning Disability Nurse at the L&D (Juliet Foster) who help support adults, their carers and family who have a learning disability. Jane and Juliet work with hospital staff to help them to understand how best to support and care for people who have a learning disability.
If you have a learning disability you might need extra help when you come to hospital.
Staff at the hospital will think about what changes they might need to make to their usual service. This is to make sure that you get the care and treatment that you need.
The Learning Disability Nurse support adults who have a learning disability, their carers, and their families. They work with hospital staff to help them to understand how best to care for people who have a learning disability.
If you need help in your hospital appointment, getting ready for a hospital visit, or when you are staying in hospital you can phone the Learning Disability Nurse on 01582 718271.
When you are in hospital you can ask the staff to phone us 8271 or bleep on 377.
Help and Guidance
- Things to remember when you have a hospital appointment
- Things to bring with you when you come into hospital
- ‘All About Me’ – Please fill out this booklet and bring it to the hospital with you every time you visit. It will help hospital staff to understand your needs.
- There are some easy read health leaflets available here
- Questions to ask in your appointment
- Find out more about going into hospital with a learning disability
- Help and support for your family or carers
Reasonable Adjustments Video
Please see the new ‘Reasonable Adjustments’ video below.