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Please be aware, the information on this page relates to Bedford Hospital

The Carers Lounge – Bedford Hospital

The Carers Lounges has re-opened.Carers Lounge

Our support workers are here to help you when there is a hospital admission – whether that is the person you care for or yourself. You can complete the form here and one of our support workers will then phone you to offer emotional and practical support.

For immediate assistance, information and advice please contact  Maria Panteli – Hospital Support Co-ordinator, via mobile 07772 231230, by telephone 01582 491166 ext 2362  or by email from 9:30am – 4:30pm, Monday to Friday.

For General Carers in Bedfordshire information, please call 0300 111 1919 from 9am – 4.30pm or Email

Bedford Hospital Carers Lounge

Our Carers Lounge is a friendly, confidential space in the hospital, for unpaid carers to drop in for information, advice, practical and emotional support. The Lounge is staffed by support workers and volunteers from local charity, Carers in Bedfordshire.

You can visit the Lounge at any time; whether you are visiting someone you care for, attending an Out patient appointment or visiting the hospital for any other reason.

A carer is anyone who provides unpaid support to a relative or friend who due to illness, disability, a mental health problem or an addiction cannot cope without your support.

We know that supporting someone, both in hospital and out, can be overwhelming at times and that a hospital admission can lead to the beginning of a care journey, or to an increase in the amount of care someone needs, either in the short or long term.

The Lounge is a place for you to relax, talk through your concerns or simply have a coffee with someone who will listen. We can also help you talk to hospital staff to ensure you get the information you need whilst the person you care for is in hospital, including talking you through the discharge process and the available continuing care in the community.

Although the Lounge is open to any unpaid carer, whilst the person they are caring for is in hospital, we can only offer ongoing support to those resident in Bedfordshire. We can however, help signpost you to your local Carers organisation.

As well as information about Carers in Bedfordshire’s ongoing services we also have a supply of information from other organisations, both local and national, which may be helpful; including Age UK, British Red Cross, Macmillan Cancer Care, Alzheimer’s Society and the Stroke Association.

The Lounge is situated just off the main corridor of the hospital (South Wing), near the Committee Room and the Faith and Belief Room.

Maria Panteli will be based at the L&D on Mondays and Wednesdays and at Bedford on Tuesdays and Thursdays from 9am to 4:30pm.

Outside of these hours you can write us a short message with contact details and pop it through our letter box and we will contact you the following working day or email us at

No appointment is necessary, just drop in and you will be welcomed.