Glory Raghaviah, Registered Nurse at the L&D, was nominated by an extremely grateful patient for the compassion and kindness she provided.
“I have been receiving treatment in the Urology department which has been amazing.
“I believed I had another urine infection. After visiting my GP to ask to test the urine I could not get an appointment even though I only wanted the urine checked before I started antibiotics. The day I walked into Urology I was feeling so despondent with people as I felt no one would help me. Glory was standing there with a smile which radiated, calmed me down and immediately helped me.
“I have spent a lot of time in hospitals as my dear mother was blind and in my opinion it is the first important thing to be friendly and courteous, but how wonderful to show such compassion and kindness. Believe me not everyone has it. I have gone on to have further treatment arranged by Glory and I have seen her with other patients and her continued care.
“Glory is an absolute ambassador for this amazing and remarkable hospital. We, as patients who live in the area, are so privileged to have such an asset. I myself am so grateful and I speak for so many.”