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2018 CQC Report – Luton and Dunstable University Hospital

The Luton and Dunstable University Hospital NHS Foundation Trust (L&D) achieved an overall rating of ‘good’ from the Care Quality Commission (CQC) in 2018, with some areas rated ‘outstanding’.

The key results of the inspection are that:

We remained Good overall
All of our Core Services are now good or outstanding
We remained Outstanding for the ‘Well Led’ and ‘Responsive domains for our core services
We remained Good for the ‘Effective’ and ‘Caring’ domains for our core services
We remained Requires Improvement for the ‘Safe’ domain
We received a Good for the new inspection regime for Well Led and also for our Use of Resources.

The CQC inspectors also identified some areas for improvement which the Trust recognises and has already begun to address.

Find out more
For full details, visit the CQC website and see also ‘Chief Inspector of Hospitals rates Luton and Dunstable University Hospital NHS Foundation Trust as Good’

See our report
Please see a summary by the CQC on the L&D and our full report here.

Got a question?
If you have a question or want to comment on this information, please contact the communications team.

Unexpected closure of lifts in Beeden House and reduced lift capacity in the Main Block, Bedford Hospital

Beeden House

We have had to make the difficult decision to close both lifts in Beeden House after finding an unexpected fault during routine maintenance.

This means that there will be disruption to services and appointments on the upper floors of Beeden House.

We are currently contacting patients to find the best individual solution for them, minimise disruption and ensure they continue to receive the care they need. At this point you do not need to contact us, we will contact all affected patients.

The decision to close the lifts was hard, but we felt it was the safest decision to best protect our patients and staff.

Reduced lift capacity in the Main Block

Please be aware our lifts in the Main Block currently have reduced capacity. In order to maintain lift functions and minimise traffic in the remaining lifts, we will be prioritising high priority movements.

Staff, patients and visitors can access the main block lifts if required, but may be asked to wait at main reception while other priority movements are made. A minimum of 4 people will be required before the lift departs. Security staff operating the lifts will be mindful that not all disabilities are visible and make appropriate accommodations for non-ambulant staff and visitors.

We apologise for the inconvenience the closure of lifts and reduced lift capacity will cause.

Thank you to everyone for your patience and support.