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Additional restrictions for visitors

To families of all our patients, we wanted to give a reminder that sadly, at both Bedford and the Luton and Dunstable University Hospital, we are still unable to allow any visitors on site, unless there are exceptional circumstances, for example in maternity or children’s departments, or for those patients who are receiving palliative treatment at the end of their lives, on a case-by-case basis. We appreciate that if you usually look after your relative/friend this can be a very stressful and upsetting time. For emotional and practical support you can contact our partner agency, Carers in Bedfordshire.

Please click below for the most up to date information for each hospital.

Bedford Hospital

Despite the easing of lockdown procedures across the country, we are still not allowing visitors to adult patients in our hospital to prevent the spread of infection.

This will help us to minimise the number of people in the hospital and reduce the risk of spreading infection to protect our patients and staff. There may be some other exceptions to this on compassionate grounds which we will discuss with you on an individual basis.

Changes are being made to support services and we would now ask that you contact the wards using the direct lines at the end of this message for an update once daily. As with the Next of Kin helpline, updates will only be given to one family member for those patients who are unable to communicate for themselves. Friends and family are encouraged to keep in touch with patients, using their own mobile phones where this is possible.

We ask that calls are made between 1pm and 4pm each day. Due to the busy environment in the wards, calls may not be answered outside of these times.

Thank you for your continued support and understanding during these challenging times.

Patient property

If you have items you wish to be delivered to a patient, please bring this to the PALS office, in the main corridor, at the Bedford Hospital Site.  This must be weekdays between 14:00 and 16:00 only. We regret that items cannot be accepted outside of those hours. Hot food cannot be accepted for considerations of food hygiene and health and safety requirements

Ward name Telephone number
AAU 01234 795819
Arnold Whitchurch 01234 792268
Coronary Care Unit 01234 792212
Elizabeth Ward 01234 792248
Godber Ward 01234 792210
Harpur Ward 01234 792224
Howard Ward 01234 795753
Critical Care Complex 01234 792257
Pilgrim Ward 01234 792241
Reginald Hart Ward 01234 792216
Richard Wells Ward 01234 792245
Russell Ward 01234 795940
Shuttleworth Ward 01234 792273
Shand Ward 01234 792231
Tavistock Ward 01234 792270
Whitbread Ward 01234 795867

We are pleading to the public to follow national guidance and stay at home, especially if they have:

  • a high temperature
  • a new continuous cough
  • a loss of, or change in, your normal sense of smell or taste (anosmia)

Please do not go to a GP surgery, pharmacy or into the hospital. You do not need to contact 111 to tell them you’re staying at home. However, please use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call NHS 111 if you cannot get help online. Full Public Health advice including how to avoid catching or spreading coronavirus can be found on the NHS website here.

Luton and Dunstable University Hospital

In light of new guidance from the government around social distancing, and to protect our patients and staff, we have changed our Visitors policy.

No visiting is allowed on any of our wards, with the exception of a few – please check with the ward concerned.

There are also exceptions in our Maternity and Children’s departments. You will be told if an exception applies to you.

From Saturday 1 August, our Next of Kin helpline will be closing you contact the wards using the direct lines at the end of this message for an update once daily. As with the Next of Kin helpline, updates will only be given to one family member for those patients who are unable to communicate for themselves.

Ward name Telephone number
EAU1 (Female) 01582 497919
Ward 2 (HDU) 01582 497966
Ward 3 01582 497180
EAU 2 (Male) 01582 718340
Ward 4 01582 718347 (or ext 2656)
Ward 5 01582 718761
Ward 6 (CCU) 01582 497982
Ward 10 (Respiratory) 01582 497131
Ward 11 01582 497134 (or ext 2343)
Ward 12 01582 718493
Ward 14 01582 497183
Ward 15 01582 718436
Ward 16 01582 497138 (or ext 2693)
Ward 17 (Stroke) 01582 497136 (or ext 2471)
Ward 18 01582 718604
Ward 19a (Frailty) 01582 718887
Ward 19a (Haem Onc) 01582 718424
Ward 19b (Rehab) 01582 718367
Ward 20 01582 718384
Ward 21 (SAU) 01582 497496
Ward 22 01582 497100
Ward 23 01582 497101
Ward 24 (Squirrel) 01582 497505
Ward 25 (Rabbit) 01582 497105 (or ext 2548)
Ward 26 (Hedgehog) 01582 497106 (or ext 2400)
Ward 26a (PAU) 01582 497401
Ward 31 01582 497414 (or ext 2880)
Ward 32 01582 497557
Ward 33 01582 497558
Ward 34 01582 497132
ITU 01582 497249
Same Day Emergency Care 01582 497302
Surgical Short Stay (SSSU) 01582 718865