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Additional restrictions for visitors

To families of all our patients, we wanted to give a reminder that sadly, at both Bedford and the Luton and Dunstable University Hospital, we are still unable to allow any visitors on site, unless there are exceptional circumstances, for example in maternity or children’s departments, or for those patients who are receiving palliative treatment at the end of their lives, on a case-by-case basis.

Please click below for the most up to date information for each hospital.

Bedford Hospital

Despite the easing of lockdown procedures across the country, we are still not allowing visitors to adult patients in our hospital to prevent the spread of infection.

This will help us to minimise the number of people in the hospital and reduce the risk of spreading infection to protect our patients and staff. There may be some other exceptions to this on compassionate grounds which we will discuss with you on an individual basis.

Changes are being made to support services and we would now ask that, from Saturday 6 June 2020, you contact the wards using the direct lines at the end of this message for an update once daily. As with the Next of Kin helpline, updates will only be given to one family member for those patients who are unable to communicate for themselves. Friends and family are encouraged to keep in touch with patients, using their own mobile phones where this is possible.

We ask that calls are made between 1pm and 4pm each day. Due to the busy environment in the wards, calls may not be answered outside of these times.

Thank you for your continued support and understanding during these challenging times.

Ward name Telephone number
AAU 01234 795819
Arnold Whitchurch 01234 792268
Coronary Care Unit 01234 792212
Elizabeth Ward 01234 792248
Godber Ward 01234 792210
Harpur Ward 01234 792224
Howard Ward 01234 795753
Critical Care Complex 01234 792257
Pilgrim Ward 01234 792241
Reginald Hart Ward 01234 792216
Richard Wells Ward 01234 792245
Russell Ward 01234 795940
Shuttleworth Ward 01234 792273
Shand Ward 01234 792231
Tavistock Ward 01234 792270
Whitbread Ward 01234 795867

We are pleading to the public to follow national guidance and stay at home, especially if they have:

  • a high temperature
  • a new continuous cough
  • a loss of, or change in, your normal sense of smell or taste (anosmia)

Please do not go to a GP surgery, pharmacy or into the hospital. You do not need to contact 111 to tell them you’re staying at home. However, please use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call NHS 111 if you cannot get help online. Full Public Health advice including how to avoid catching or spreading coronavirus can be found on the NHS website here.

Luton and Dunstable University Hospital

In light of new guidance from the government around social distancing, and to protect our patients and staff, we have changed our Visitors policy.

No visiting is allowed on any of our wards, with the exception of a few – please check with the ward concerned.

There are also exceptions in our Maternity and Children’s departments. You will be told if an exception applies to you.

We have set up a dedicated Inpatient Next of Kin helpline for family members who want to check up on their loved ones – please nominate one family member to call 01582 718884 between 8am and 6pm.