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Additional restrictions for visitors

We are still unable to allow any visitors on site, unless there are exceptional circumstances. For example in maternity or children’s departments, or for those patients who are in the last few days of their lives, on a case-by-case basis. There may be some other exceptions to this on compassionate grounds, which we will discuss with you on an individual basis. There is more information available in the national visiting guidance.

We recognise that reduced visiting access for carers and families of patients can be difficult and stressful. In the last two weeks, the Trust has reinstated the next of Kin help lines to support the clinical areas in maintaining contact with families where patients themselves have difficulties doing so independently. More information about our next of kin lines on each hospital site can be found on the hospital specific tabs below.

 

Bedford Hospital

INFORMATION ABOUT VISITING and Next of Kin Help line

At the Bedford Hospital Site, we are still unable to allow any visitors on site, unless there are exceptional circumstances, for example in maternity or children’s departments, or for those patients who are in the last few days of their lives, on a case-by-case basis. There may be some other exceptions to this on compassionate grounds, which we will discuss with you on an individual basis. If you consider your situation meets the exceptions, please contact the staff in the clinical area in which the patient is being cared for and they will advise if visiting may be permitted.

At this busy time, we need to minimise the ward phone calls so we ask that friends and family keep in touch with patients, using their own mobile phones where this is possible.

We are asking that patients inform the staff which person they wish us to liaise with and this is often the next of kin.

On weekdays for those patients that are not able to do this the Next of Kin Help line team may call the nominated person and provide a brief update about the patient. We ask that those NoK do not contact the ward when this arrangement is in place during the week.

Where there is a need to call the wards we ask they do so after 13:00 and before 16:00 each day.

Please see telephone numbers at end of this guidance.

Patient property

If you have items you wish to be delivered we ask that you arrange your family/carers to bring this to the PALs office, in the main corridor, at the Bedford Hospital Site.  This must be weekdays between 13:00 and 16:00 only. With regret Items cannot be accepted outside of those hours

Thank you for your support and understanding during these challenging times.

Ward name Telephone number
AAU 01234 795819
Arnold Whitchurch 01234 792268
Coronary Care Unit 01234 792212
Elizabeth Ward 01234 792248
Godber Ward 01234 792210
Harpur Ward 01234 792224
Howard Ward 01234 795753
Critical Care Complex 01234 792257
Pilgrim Ward 01234 792241
Reginald Hart Ward 01234 792216
Richard Wells Ward 01234 792245
Russell Ward 01234 795940
Shuttleworth Ward 01234 792273
Shand Ward 01234 792231
Tavistock Ward 01234 792270
Whitbread Ward 01234 795867

 

Luton and Dunstable University Hospital

Information about visiting and Next of Kin Help line

At the Luton and Dunstable Hospital Site, we are still unable to allow any visitors on site, unless there are exceptional circumstances, for example in maternity or children’s departments, or for those patients who are in the last few days of their lives, on a case-by-case basis. There may be some other exceptions to this on compassionate grounds, which we will discuss with you on an individual basis. If you consider your situation meets the exceptions, please contact the staff in the clinical area in which the patient is being cared for and they will advise if visiting may be permitted.

At this busy time, we need to minimise the ward phone calls so we ask that friends and family keep in touch with patients, using their own mobile phones where this is possible.

We are asking that patients to inform the staff which person they wish us to liaise with and this if often the next of kin.

From Monday to Saturday (09.00 to 18.00) for those patients that are not able to do this the Next of Kin Help line team may call the nominated person and provide a brief update about the patient. We ask that those NoK do not contact the ward when this arrangement is in place.

The Next of Kin Helpline number is 01582 718884

Where there is an arrangement in place to call the wards we ask they do so after 13:00 and before 16:00.

Patient property

If you have items you wish to be delivered we ask that you arrange your family/carers to bring this to the Main Reception, in the main corridor, at the Luton and Dunstable Hospital Site.  This must be between 13:00 and 16:00 only. With regret Items cannot be accepted outside of those hours.

Thank you for your support and understanding during these challenging times.